Award for CHS team for Best Fast Track Support that is “a small nugget of brilliance” co-ordinating end-of-life care

Our Portsmouth team have been given an award for their fast track service, described as a “small nugget of brilliance” supporting patients who need end-of-life care.

The CHS Healthcare team at the Queen Alexandra Hospital provide dedicated co-ordination of care for patients with Fast Track (end-of-life) continuing healthcare funding.

Patients have high level of needs and require prompt and sensitive discharge co-ordination to ensure they spend their final days and weeks in an appropriate care setting.

The team won Best Fast Track Support category in the latest Portsmouth Hospitals NHS Trust awards. Explaining the decision to award the CHS Healthcare team, the Trust stated:

“The team is a small nugget of brilliance within the Integrated Discharge Service (IDS). They work tirelessly to deliver their tight key performance indicators to ensure prompt and suitable discharges for our most vulnerable patients.

“They communicate with all our IDS teams to make sure on a daily basis, that every opportunity for pace of discharge is explored. They are highly valued within IDS for their brokerage and their ‘hand holding’ service for patients and families” 

The CHS team in Portsmouth have been based at the Queen Alexandra Hospital supporting patients and their families since 2015. The team are commissioned to work with and support 30 self-funding/West Hampshire Clinical Commissioning Group placements, to include fast tracks, per month. The team provide a full patient discharge service working closely with families on both residential and nursing placements and packages of care at home.  

Melissa Allin, Business Manager for CHS Healthcare (south of England), commented: “We are really proud of the Portsmouth team, it is wonderful to see such commitment, skill and dedication acknowledged with this award.

“The team have worked above and beyond over the last few months, working additional hours when required, to ensure the successful implementation of a number of different processes to meet the expectations of the Trust and West Hampshire CCG.”