Analysis of the Return on Investment produced by our services

CHS hospital discharge services produce a 356 per cent return on investment, university report concludes

The University of Sheffield conducted two independent reports on our hospital discharge services. One report focused on the Return on Investment produced by our services, based on the assessment of bed day savings released, accounting for cost of service. Another report is a qualitative evaluation of our hospital discharge services, based on interviews with senior NHS managers commissioning our work, who provide an independent view of benefits and strengths.

The study found CHS hospital services produce an average 356 per cent Return on Investment, or £3.56 released for every £1 invested.

The study was carried out by Dr Matthew Franklin, health economist and research fellow at the University of Sheffield. Dr Franklin examined the evidence from eight NHS hospitals where CHS Healthcare provides discharge support services.

Dr Franklin’s report examines evidence of bed day savings produced as a direct result of CHS services. His report then measures net savings to the NHS, once the cost of the service is taken into account and concludes for every £1 invested in CHS hospital discharge work, an average Return on Investment (ROI) of £3.56 is produced.

Dr Franklin concludes by considering the role evidence-based services such as CHS can play in the NHS meeting the financial challenges of the Five Year Forward View.

“Enabling timely discharge from hospitals could reduce costly extra inpatient bed days which is desirable as part of the Five Year Forward View,” the report states.

Dr Richard Newland, chief executive of CHS Healthcare comments:

“When we speak to our NHS partners, we always say – we will reduce your delayed transfers of care (DTOC) and this will release bed day savings.

“Sometimes, if there isn’t a baseline DTOC level before we start work, it can be difficult to precisely evaluate impact. The University of Sheffield looked at NHS data in eight services where that baseline had been measured and independently worked through the figures to precisely calculate ROI.

“We are really proud of the work we do and are delighted that this detailed study provides clear, independently measured evidence that we offer the NHS an excellent return on investment and can support services to meet the considerable challenges they face.”

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