News

Continuing Healthcare

May 11, 2017

Open day marks new era for continuing healthcare centre of excellence

We are holding an Open Day to mark a new phase for our Stoke centre of excellence in continuing healthcare services.

NHS commissioners and local services are attending the event on May 24th to open a new training centre and base for our highly respected continuing healthcare team.

The CHS Healthcare service in Staffordshire was first established in July 2015 as an administration hub commissioned to manage the backlog of retrospective claims for continuing healthcare funding. The team, commissioned by 19 clinical commissioning groups, managed one of the largest caseloads of its kind in the country.

Within five months, their work was nominated for an NHS Inspiring Change Award. The caseload was completed within the agreed framework during 2016.

“I am incredibly proud of our team in Stoke, who have consistently met challenging targets from the start,” comments Art Calder, Head of Clinical Services for CHS Healthcare.

“As a result of this experience and the extensive values based training and education every member of staff has undertaken, we have a proven centre of excellence in continuing healthcare in Stoke.”

The team of 23 in the Stoke continuing healthcare hub now provide ongoing continuing healthcare support services to nine clinical commissioning groups across England. In addition to assisting CCG’s directly with clinical review and assessment processes, the team also provide valuable support in the management of inevitable challenges, including appeals and new requests for retrospective review.

They moved to a new headquarters in April 2017 to meet the needs of the growing team in facilities which include a training centre.

Business Development Manager for the Continuing Healthcare Hub, Stoke, Jody Collier, said: “We see the Open Day as a celebration not only for our team, but of many strong partnerships we have built across the NHS and social care sector.

“Several of our neighbours in Park Hall Business Village are home care services who are joining us for the Open Day, together with NHS partners. We can be very proud of the fact that Stoke has this centre of expertise in the highly specialist field of continuing healthcare, providing support to NHS services throughout England.”

CHS Healthcare is one of the largest independent providers of continuing healthcare services to the NHS in the country, and the only one with CHC service contracts operating within all four regions of England.

The Open Day will include a talk by Art Calder, who is acknowledged as a leading national expert in continuing healthcare and lunch will be provided.

If you and your colleagues would like to attend the open day, which takes place from 12 noon to 2pm, please contact Jody Collier on 01782 467921 or 07471 357160 Jody.Collier@nhs.net